The City Bank Limited Job Circular 2016

Officer, Customer Service-Customer Service.Cards

The City Bank Limited.

Job Description / Responsibility
  • The role is primarily responsible to implement the Customer Service strategy and processes for Credit Cards customers and ensures quality service. The role is also responsible to manage the team of CS officer and appraise their skills for providing quality service.
  • Ensure and manage smooth front end Customer Service
  • Supervise all e-mail & online service desk
  • Ensure proper reporting & compliance
  • Ensure development of team to provide high quality customer service
Job Nature


Educational Requirements
    4 Years Graduation or Masters in any discipline from a reputed university.
Additional Job Requirements
  • Multy tasking ability
  • Hard Working
  • Team Player
  • Excellent interpersonal skills
  • Good negotiation and selling skills
Job Location

Anywhere in Bangladesh

Job Source Online Job Posting

Job Summary

Job Nature: Full-time

Job Location: Anywhere in Bangladesh

Application Deadline: Sep 18, 2016

Application Deadline : Sep 18, 2016

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