Officer, Customer Service-Customer Service.Cards
The City Bank Limited.
Job Description / Responsibility
- The role is primarily responsible to implement the Customer Service strategy and processes for Credit Cards customers and ensures quality service. The role is also responsible to manage the team of CS officer and appraise their skills for providing quality service.
- Ensure and manage smooth front end Customer Service
- Supervise all e-mail & online service desk
- Ensure proper reporting & compliance
- Ensure development of team to provide high quality customer service
- 4 Years Graduation or Masters in any discipline from a reputed university.
Additional Job Requirements
- Multy tasking ability
- Hard Working
- Team Player
- Excellent interpersonal skills
- Good negotiation and selling skills
Anywhere in Bangladesh
Bdjobs.com Online Job Posting
Job Nature: Full-time
Job Location: Anywhere in Bangladesh
Application Deadline: Sep 18, 2016
Application Deadline : Sep 18, 2016